Customer Relations
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The Wallet Allocation Rule
Lerzan Aksoy
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The Experience
Brian Church
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Strikingly Different Selling
Randy Illig
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Excellence Wins
Horst Schulze
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Just Listen
Mark Goulston
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New Sales. Simplified.
Mike Weinberg
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The Introvert’s Edge to Networking
Matthew Pollard
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The Power of Scarcity
Mindy Weinstein
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The Customer-Base Audit
Peter Fader
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Seeing the How
Allen P. Adamson
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Customer Magic – The Macquarie Way
Joseph A. Michelli
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Customer Communities
Nick Mehta