Andy & Me: Crisis & Transformation on the Lean Journey: Second Edition

Summary

Second Edition of a Shingo Prize Winner

Based on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me: Crisis & Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters, and plant politics will ring true with many listeners.

This highly popular work follows Tom's relationship with Andy Saito, a reclusive retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS).

On this journey, the listener learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success—both in his plant and in his personal life—he learns from Andy that successful improvement is endless and eternal. This edition includes study questions after each chapter to support your learning and help you tell some of your own stories.