Customer Relations
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Exceptional Service, Exceptional Profit
Leonardo Inghilleri
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Customer Magic – The Macquarie Way
Joseph A. Michelli
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Customer Data Platforms
Martin Kihn
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Broken Windows, Broken Business
Michael Levine
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What Your Customer Wants and Can’t Tell You
Melina Palmer
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The Virtual Sales Handbook
Mante Kvedare
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Customer Loyalty
Justin Sachs
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Ultimate Customer Service
Made for Success
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The Ultimate Question 2.0
Fred Reichheld
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Superfandom
Zoe Fraade-Blanar
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The Innovator's Dilemma
Clayton M. Christensen
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The Aisles Have Eyes
Joseph Turow
