Customer Relations
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The 10 Golden Rules of Customer Service
Deb Duncan
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AI for Marketing and Product Innovation
A.K. Pradeep
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The Compass and the Nail
Craig Wilson
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Transform Customer Experience
Isabella Villani
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The 60 Second Sale
David V. Lorenzo
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How Clients Buy
Doug Fletcher
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The Customer Centricity Playbook
Peter Fader
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Telecare
Pryor Learning Solutions
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Exceptional Customer Service
Pryor Learning Solutions
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Listen Up!
Karen Mangia
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RETAIL SUCCESS IN AN ONLINE WORLD
Rob Fishman
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Selling Professional Services the Sandler Way Or, Nobody Ever Told Me I’d Have to Sell!
Chuck Polin
