The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg
By Todd Duncan and Deb Duncan
Read by Janet Metzger
Unabridged
Format :
Retail CD (In Stock)
-
2 Formats: Retail CD
-
2 Formats: MP3 CD
-
$21.99
ISBN: 9798200587926
-
$41.99
ISBN: 9798200587933
| Runtime: | 0.89 Hours |
| Category: | Nonfiction/Business & Economics |
| Audience: | Adult |
| Language: | English |
Summary
Summary
Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead.Author
Author Bio: Todd Duncan
Todd Duncan, CEO and founder of the Duncan Group, is one of America’s leading experts in the areas of sales and life mastery. His tapes, seminars, and books, including High Trust Selling and Time Traps, have helped millions worldwide tap into their potential.
Titles by Author
Author Bio: Deb Duncan
Titles by Author
Details
Details
| Available Formats : | Retail CD, MP3 CD |
| Category: | Nonfiction/Business & Economics |
| Runtime: | 0.89 |
| Audience: | Adult |
| Language: | English |
To listen to this title you will need our latest app
Due to publishing rights this title requires DRM and can only be listened to in the Blackstone Wholesale app
To listen to this title you will need our latest app