The Communication Book: 44 Ideas for Better Conversations Every Day

Summary

Mikael Krogerus and Roman Tschäppeler have tested the forty-four most important communication theories and distilled them in book form.

● Want better conversations? Ask open-ended questions that have no right or wrong answers—make your partner feel brilliant.

● Want better meetings? Ban smartphones, use a timer, and make everyone stand up.

● Want better business deals? Focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones.

Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package. With sections on work, the self, relationships, and language, this book is indispensable for anyone who wants to improve what they say, and how they say it.